Collection of information:
In order to deliver our services to you in the best possible manner, we collect certain information from you. These could be personal and non-personal information. The information we collect from you along with the content that you use on our Platforms, our services and the data on how you use our Platforms helps us to provide a range of services that meet your needs
You can visit our Platforms without providing any details. However, in order to use our services and utilize the services, features, facilities or resources made available on our Platforms and as an initial requirement, we will collect some basic information from you including your full name, email addresses, complete mailing address including Pin Code, phone number, date of birth, nationality, photograph and such other details that may be required in the process of delivering services to you.
We may also require you to send to us such other information as may be necessary. In addition thereto, we may also require you to provide us with certain other details including your location, demographic details, teaching profile, school profile, profile of the parents/guardians etc. We indicate fields that are mandatorily required to be filled and fields that are optional.
We may also collect your responses to online polls, ads, surveys, electronic newsletters and questionnaires. This information helps us improve your experience with better services and opportunities. The Users may decide whether or not to provide such information to us, except that it may prevent you from engaging in certain Platforms and services-related activities. However, if you choose to provide personally identifiable information as above on our Platforms, this information may be linked to the data stored in these technologies.
Meghshala may collect certain non-personal identification information from you at various stages of interaction with our Platforms, beginning with the first access to the Platforms including but not limited to the browser name, the type of computer and technical information about Users means of connection to our Platforms, the operating system, the service providers utilized and other similar information.
Meghshala Platforms may require that the application/web browser accept cookies, which are used to make logging-in possible. Your cookies may be sent at various times during your visit to our Platforms and may be updated as you access our many different areas. These cookies are not used to collect, store, track or monitor any personal information.
Meghshala shall be the sole owner of the information collected.
Use of information:
The information provided by you is retained by Meghshala as part of our internal record keeping, and used to improve services and support needs provided by us or through our affiliates, for market research, data analysis, resolution of problems and disputes, customize experience etc.
Upon receipt of such information, it no longer remains anonymous to us. Please note that we at Meghshala do not, divulge, rent-out or sell personal information provided on our Platforms to advertisers or any other third parties for profit.
We may share your information with our employees, affiliates, associates, agents to provide you with the requested/desired service. Only information needed specifically for carrying out the service will be shared in such cases.
Any information, ideas, concepts, know-how or techniques provided by, or obtained from, you or your use of the Platforms shall be deemed to be non-confidential, unless stated specifically otherwise and Meghshala shall be free to reproduce, use, disclose and distribute the information to others without limitation.
We may provide, aggregate and/or anonymize this gathered information to help third parties like advertisers, investors, experts etc. to understand the stakeholders better and reach the kind of audience they want to target.
We use the information to do research and data analysis on users’ demographics, interests, behavior to better serve you and meet your requirements.
We may send you commercial electronic messages such as SMSs or emails as permitted under law. This message will also provide an unsubscribe facility.
We use the information collected to analyse the same to provide the services and resources as requested by the users.
The profile/general information given shall be used to keep track of viewing preferences of the user.
Any personally identifiable information collected will only be used for the express purpose for which it was collected.
Sharing of Personally Identifiable Information Collected - Except as provided in this Section, we do not share personally identifiable information collected with any unaffiliated third parties. We may, however, share personally identifiable information that we have collected in the following limited instances:
We may share such information with third-party service providers who help
us maintain the services and provide other administrative services to us.
We seek to ensure that these unaffiliated third parties may not use the personally
identifiable information for any other purpose and will ensure that they
agree to maintain the confidentiality, security and integrity of the personally identifiable information.
We may disclose personally identifiable information to third parties if we believe we are required to do so in compliance with law (including court orders and subpoenas); to comply with requests from law enforcement agencies or the government; to enforce our Terms, conditions, policies, regulations etc; to protect our rights, privacy, safety or property and the rights, privacy, safety or property of our employees or other users of our Services; to protect our operations; and to permit us to pursue available remedies or limit the damages that we may sustain.
We collect and store the non-personally identifiable information that is described in
All information, including personal data or information provided, either at the time of registration, browsing, or visitations are voluntary and Meghshala may use this information at anytime for providing (a) Services and facilities sought by you (b) communications, (c) receiving service feedback (d) receiving customer feedback on the services and facilities provided (e) customer support issues (f) promotion of new products or services (g) connecting user/s and creating an interface for communication.
You also agree that this information may be used for other purposes including, commercially, for sale or transfer, research, publishing, analysis or statistical purposes. However, the said information will be used in a non-identifiable manner and we will make our best efforts to ensure that your privacy is not infringed in any manner.
We shall endeavor to safeguard all information collected, except, if such disclosure is mandated by law, or a law enforcement agency, legal authority etc. Otherwise, as stated above, we shall not use information provided by you without your prior consent.
Sensitive information - Meghshala will only collect sensitive information in limited circumstances, or if the individual has consented or if the collection is required by law.
Change of User Information:
You are given the option to change any information provided by you.
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete.
You may also make a complaint about our handling of your Personal Information.
These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 60 days. If the request or complaint will take longer to resolve, we will provide you with a tentative timelines by which we expect to respond.
You may at anytime send a request to Meghshala to discontinue our services or de-activate your profile. Meghshala will respond to the said request at a time convenient and have the needful done.
Protection of user information and Information Safety
Meghshala takes significant precautions to protect the confidentiality, security, privacy of the personal information you provide. We are committed to protecting your personal information using appropriate technical and operational measures.
To help protect such personal information we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We employ reasonable security technology to protect data from loss, misuse or unauthorized alteration by using third party technology.
All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorised person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. All of your information is restricted to our server and accessible by persons authorized to do so in order to provide services to you.
All persons accessing your information shall do so through a password protected account and any breach of confidentiality obligations by our employees shall be strictly penalized.
Servers that store your information are kept in a safe and proper place.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Any information provided to third parties shall not be identifiable to individuals but we may provide them with aggregate and/or anonymised information to help the third parties reach the kind of audience they want to target.
If we learn of a security systems breach we may attempt to notify you electronically so
that you can take appropriate protective steps. By using our Platforms or providing
personally identifiable information to us you agree that we can communicate with you electronically. We may post a notice on our Platforms if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
We try and ensure that any personal information that we collect, use and store shall be in compliance with the Indian laws. In addition, Meghshala will ensure that the personal information will be:
processed lawfully, fairly and in a transparent manner;
only be collected for the specific purposes we have identified above and personal information will not be further processed in a manner that is
incompatible with the identified purposes;
collected in a way that is adequate, relevant and limited to what is necessary in relation to the purpose for which the personal information is processed;
kept up to date, in accordance with the information provided;
kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal data was collected; and
processed securely, to the best of our abilities and in a way that protects against unauthorized or unlawful processing and against accidental loss, destruction or damage.
Destruction of Information -We retain all your information provided to us for a period of 30 days after the termination/cessation of our relationship in our servers. Upon your cessation of our services and/or termination of your subscription, or when you make a request specifically to destroy all personal and sensitive information, we destroy all your personal information previously received no later than 30 days thereon.
Discussion Groups & Chat - Our Platforms include among its services, discussion forums and comment areas in which you can submit your comments and discussion. Please note that any information you include in a message you post to any chat room, forum or other public posting area may be available to anyone with Internet access. If you do not want people to know your email address, for example, don’t include it in any message you post publicly. In some cases, personal identifier information such as name or email address is requested or required. This information may be posted for public access along with the submitted comments and messages which it accompanies. While Meghshala endeavors to prevent improper use of the same however Meghshala will not be under any liability for any damage however caused.
Meghshala may use 3rd party vendor / remarketing tools across the Internet to advertise trigger ads that are relevant to you by placing a cookie on your machine and/or use Facebook Pixel or Google Tag Manager technology (using your internet browser). This cookie does not in any way identify you or give access to your computer.